Thank you for shopping at Syfux. We want you to have an enjoyable and hassle-free shopping experience. If, for any reason, you are not completely satisfied with your purchase of T-shirts, hoodies, or sweatshirts from our store, we’re here to help.
Return Policy
You may return eligible items within [X] days from the date of delivery. To be eligible for a return, your item must meet the following criteria:
- Unworn and Unused: The item must be in its original condition, unworn, unwashed, and with all tags attached.
- In the Original Packaging: Please return the item in its original packaging.
- Proof of Purchase: You must provide a valid proof of purchase, such as the order number and/or email confirmation.
Return Process
To initiate a return, please follow these steps:
- Contact us at [contact@Syfux.com] with your order number and details of the item you wish to return. Please specify the reason for the return.
- Our customer support team will review your request and provide you with return instructions, including the return address.
- Carefully package the item(s) you are returning, include a copy of the packing slip or order confirmation, and send it to the provided return address.
- You are responsible for the shipping costs associated with the return, except in cases of damaged or defective items.
- Once we receive your returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.
Refund
If your return is approved, we will process your refund to the original payment method within [X] business days. Please note that shipping costs are non-refundable, and a restocking fee may apply in certain circumstances.
Exchange Policy
If you would like to exchange an item for a different size or color, please contact us at [contact@Syfux.com] to initiate the exchange process. We will provide you with further instructions and assist you in selecting the replacement item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [X] days of receiving your order at [contact@Syfux.com]. We will arrange for a replacement or refund, and we may cover the return shipping costs in such cases.
Contact Us
If you have any questions or need assistance with your return or exchange, please do not hesitate to contact our customer support team at [contact@Syfux.com].
We appreciate your business and strive to provide you with the best shopping experience possible at Syfux.
CONTACT INFO
Adress: 7, Coronation Road, Dephna House, LAUNCHESE #105, London, NW10 7PQ, UNITED KINGDOM
Email: contact@Syfux.com
Tele: +44 7480 675096